1. During the operation of the diesel generator set, it is crucial to continuously monitor parameters such as power, voltage, current, water temperature, oil temperature, and oil pressure. Meticulous documentation of these operational records is essential. For comprehensive information on the functionalities and features of our machines, please contact our customer service team. Note that all product images in our store are real photos. However, due to environmental factors, angles, direct sunlight, and display color discrepancies, slight differences might occur. Kindly refer to the actual product for accurate representation.Thank you for your understanding.
2. Our store primarily offers machinery, some of which are quite heavy, leading to higher freight costs. In case of delays due to special logistics circumstances, we kindly request that you refrain from applying for refunds privately. Should there be any quality issues necessitating a return, please reach out to our online customer service. Independent refund requests without product returns will not be entertained.Thank you for your understanding.