1. To ensure seamless operation of the diesel generator set, it is imperative to continuously monitor parameters such as power, voltage, current, water temperature, oil temperature, and oil pressure, meticulously documenting each in the operation records. For an in-depth understanding of the machine's features, our customer service team is always ready to assist you. All product images in our store are real photos taken under various conditions; however, please note that environmental factors like angles, direct sunlight, and screen color differences may cause slight distortions. Kindly refer to the actual product for accuracy.machine!
2. Our store predominantly offers industrial machinery, many of which are substantial in weight, resulting in high shipping costs. Due to occasional delays in special logistics, we kindly ask that you refrain from applying for refunds prematurely if the goods are not received within the specified timeframe. Should there be any quality issues necessitating a return, please contact our online customer service promptly. We regret that we cannot process returns without prior communication. Thank you for your cooperation and understanding.Thank you for your understanding.